Keys To Win LLC offers you access to top rated CCaaS players from all of Gartner’s Magic Quadrants. Each one offers you a little something different, work with Us to find the best solution for your company.
Nice inContact- Leader
Nice inContact is placed in the Leaders quadrant based in part on its strong integration of WEM functionality and its ability to sell into companies of various sizes - particularly for midsize or larger deployments, and when looking for CCaaS with native integration with enterprise WEM.
Five9 is placed in the Leaders quadrant, based in part on its strong market presence and an offering vision that resonates with many Gartner clients. Consider Five9 for multichannel CCaaS, particularly for small, midsize and large environments, and those needing inboud, outbound and blended functionality.
8x8 is placed in the Challengers quadrant based in part on the breadth of its capabilities, ability to sell into its installed base of UCaaS customers, and its growing market presence. Consider 8x8 if you are looking for multichannel contact center functionality for midsize contact centers. Its solutions are particularly suited to those wanting to procure CCaaS and UCaaS from a single provider. Its solutions may also be considered for stand-alone CCaaS deployment.
Evolve IP-Niche Player
Evolve IP is placed in the Niche Players quadrant based in part on its focus on selling into its broad and varied installed base, and its limited market presence to date. Consider Evolve IP if you want multichannel functionality for price-sensitive small or midsize contact centers, either for stand-alone deployment or deployment in conjunction with the company's UCaaS offerings.
Download our partner TBI’s CCaaS Comparison Guide to see which of the best-of-breed carriers is the right fit!